Frequently asked questions

What makes BYD equipment different from other Chinese brands?

BYD combines heavy-duty build quality, high-spec lithium battery technology, and European components (motors, gearboxes, controllers). It’s a premium machine built by a global engineering leader.

What is the warranty on BYD forklifts and batteries?

• Forklift Trucks: extended 5 year or 6,000 hour warranty is available
• Warehouse Equipment: extended 3 year or 3,000 hour warranty is available
• Battery (All Models): 8 years or 10,000 hours ( whichever comes first)

Do BYD spare parts come from China?

No. We maintain local stock in Ireland, and BYD’s European parts distribution centre in Rotterdam ensures fast delivery when needed.

How many mobile service engineers do you have?

Our service network has over 30 mobile service engineers covering Northern Ireland and Ireland, ensuring fast, reliable support.

How long does it take to fully charge a BYD battery?

Standard batteries charge fully in just 1 hour. Larger batteries - such as those used in 6 to 8-ton forklifts - require 2 to 2.5 hours.

What type of power supply is needed to charge BYD equipment?

BYD offers both single-phase and three-phase charging options.

When will I need to replace a BYD battery?

You won’t. BYD batteries are built to last the entire lifetime of the truck (20,000+ hours), even in demanding applications.

Are BYD batteries safe?

Completely. BYD batteries are tested and certified to meet all major international safety standards.

Can I try BYD equipment before I buy?

Yes! We offer free on-site trials for up to 2 weeks, so you can test the equipment in your own environment.

Frequently asked questions

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